How can we help you?

Halı TR is business management software built for rug and upholstery cleaning companies. You manage orders, pickups and deliveries, income, expenses and customer credit, vehicle tracking, SMS/WhatsApp customer notifications and thermal label and receipt printing in one app.

All features are free for the first 7 days, no credit card required. After the trial you can continue with an affordable yearly plan. See the Pricing page for current prices.

You can use it on Android phones and tablets, iPhone and iPad, Windows computers, Mac and Android TV (including Android car displays). All devices connect to the same account and data syncs instantly.

There is no device limit. Connect as many phones, tablets, computers and car displays as you like, with no extra license fees.

1. Open Definitions in the app.
2. Add services such as rugs (price per m²), sofas, duvets and curtains.
3. Enter each price and save. Order totals are calculated automatically.

Yes. Rug and sofa orders are listed in separate tabs, so each team sees only its own work and planning is easier.

Halı TR works with most common 58 mm and 80 mm Bluetooth thermal printers. If your printer cannot print image (logo) labels, use classic text templates via Printer Settings > Disable Visual Mode. Feel free to ask us about a model before buying.

1. Make sure the printer is on, has paper loaded and is charged.
2. Turn the phone’s Bluetooth off and on, then pair the printer in Bluetooth settings.
3. Select the correct printer in the app’s Printer Settings.
4. Check that the app has Bluetooth and “nearby devices” permission.
5. If it still does not print, enable Disable Visual Mode and try a text template.

1. Upload your logo as a simple, high-contrast (black and white) landscape image in a 1:3 ratio.
2. Check that the logo preview looks right in Printer Settings.
3. Make sure the correct paper width (58/80 mm) is selected.
4. If your printer does not support images, use a text template.

Yes. You can use white, blue and yellow thermal label rolls. Using colors per delivery day, area or team prevents mix-ups in the wash house.

Yes. With Printer Settings > Visual Label Editor you can drag and drop your logo, QR code and customer details anywhere. Ready-made text templates (Template 1, 2, 3) are also available.

When a saved customer calls, their name, address, phone, balance, customer number and pending order appear on screen. With one tap you can open the order, go to the customer card, message on WhatsApp or send your price list. If an unknown number calls, you can save it right away.

1. Grant the app Phone and Call log permissions.
2. Enable Display over other apps.
3. Exclude Halı TR from battery saving / battery optimization.
4. On Xiaomi, Oppo or Huawei devices enable Autostart.
5. Check that the number is saved correctly on the customer card.

The in-call customer pop-up works fully on Android devices. On iPhone, behavior may differ due to Apple’s call screen restrictions. Ask our support team for the latest status.

Yes. You can send automatic SMS or WhatsApp notifications for statuses such as picked up, washed, ready and on the way. You can edit message templates in your own words.

1. Check that your SMS package has enough balance.
2. Make sure your SMS sender name (header) is approved.
3. Commercial messages may require IYS consent in Turkey; prefer informational messages.
4. Check that the customer number is saved correctly.
5. If it persists, open a ticket and we will review the send log together.

Tap Send price list on the Caller ID pop-up or the customer card. Your defined prices are sent to the customer as a tidy WhatsApp message.

You can pay in the app with a credit or debit card. Card payments are processed securely by iyzico; we do not store your card details.

After the 7-day free trial you use Halı TR on a yearly plan. One yearly fee covers all your devices and features; there is no per-device fee.

You can find our refund and withdrawal terms on the Refund Policy page. Contact our support team with any questions.

Yes. You can assign a separate screen and permissions to each vehicle and staff member. Drivers see only their own deliveries, while the office sees all jobs and the cash register.

No. Tracking your service vehicles is included in Halı TR at no extra cost.

Your data is encrypted in transit and not shared with third parties. Since all devices are connected to the same account, your data is not lost even if a device breaks. You can request deletion of your data at any time.

1. Check that all devices are online.
2. Update the app to the latest version.
3. Make sure every device is signed in to the same account.
4. Fully close and reopen the app.
5. If it persists, open a ticket with your device model.

On Android TV and Android-based car displays, simply install Halı TR from Google Play and sign in. Drivers can comfortably see the delivery list and addresses on the big screen.